Please note that our botanical store will be closed from the 27th or December until the 19th of January. Our studio will resume on the 24th of January. All orders will be fulfilled upon our return.

Returns & Exchanges

At Toast & Honey Studio we want you to love your purchase. If, upon receipt of your order, you are not happy, please contact us within 7 days. We pride ourselves on our excellent customer service and will assess your request immediately and fairly on a case by case basis. 

If an exchange is approved, please note that all items must be returned in their original condition to our store at Shop 1/88 Hudsons Rd, Spotswood, VIC, 3015.

Please note that we do not cover the shipping cost for a return and are unable to offer an exchange or refund for change of mind.

We personally package all our orders with the utmost care. In the unlikely event an item is damaged during transit, please contact us within 7 days of receipt and we will assess the damage and arrange for a replacement where necessary.

If you're unsure about anything or have any questions, please don't hesitate to contact us at hello@toastandhoney.com.au